Shipping policy

Here is the updated shipping policy for Colocad Comics, fully integrated with your flat-rate Canadian shipping tiers, package exclusions, and collector-focused packing standards.

Shipping Policy

At Colocad Comics, we are collectors first. We understand that book condition is everything—whether you are picking up reader copies, high-ratio variant covers, or graded slabs. Every order is packed with rigid, collector-grade materials to ensure your books arrive in the exact condition expected.

1. Domestic Shipping Rates (Within Canada)

We offer transparent flat-rate shipping tiers across Canada based on the number of standard raw comic books in your order. All domestic parcel tiers include full tracking.

Tier Number of Standard Comics Flat Rate (CAD) Packaging Type
Tier 1 0 – 3 Comics $13.00 Rigid Comic Mailer + Heavy Backer Pads
Tier 2 4 – 20 Comics $18.00 Reinforced Rigid Box / Mailer Bundle
Tier 3 20+ Comics $24.00 Heavy-Duty Corrugated Comic Box

Territories & Remote Areas Note: Flat-rate pricing applies to the 10 Canadian Provinces. Shipments to Nunavut, Northwest Territories, Yukon, and remote postal codes will have carrier rates calculated dynamically at checkout based on exact weight and postal code.

3. Collector-Grade Packaging Standards

We never ship raw comics in unreinforced bubble mailers or flimsy envelopes.

  • Every raw comic is individually bagged and boarded.

  • Packaged inside heavy-duty rigid mailers or corrugated boxes designed specifically for comic book protection.

4. Processing & Fulfillment

  • In-Stock Items: Packed and dispatched within 5 business days (Monday–Friday).

  • Tracking: A shipping confirmation email with your carrier tracking number is automatically sent as soon as your label is generated.

  • Combined Shipping: If you place multiple orders before your initial shipment goes out, please check out with a "Release my Holds" item to consolidate. You will receive an invoice with the actual cost of shipping. Once the invoice is paid, the items will ship within 3 business days.

5. Damaged or Lost Shipments

If your package suffers carrier mishandling during transit:

  1. Please take clear photos of the exterior package before opening, as well as photos of any damaged items.

  2. Contact us within 48 hours of delivery at [support@colocadcomics.com] with your order number and photos so we can promptly resolve it with a replacement, return, or refund claim.